Garay Quality

Overview

The brief, in one paragraph.

A WiFi smart plug actively sold on Amazon.de carries CE and RoHS marks, but a review of its public-facing documentation reveals it is non-compliant with the EU General Product Safety Regulation (GPSR), which became mandatory in December 2024.
No EU Responsible Person is named, no Declaration of Conformity is accessible, and the Amazon listing’s compliance fields are empty. Independent analysis based on publicly available information. No commercial relationship with MOES.
joaquin-cae-studies-first
The Product

What we examined.

A consumer smart-home device, marked compliant, shipping into nine EU markets through one of the largest retail channels in Europe.
Product
16A WiFi / Matter smart socket
Marketplace
Amazon.de
The Challenge

A CE mark
is not a compliance
pass.

Amazon actively enforces these requirements and can suspend listings that don’t comply. Market surveillance authorities can order products off the market entirely. Yet most listings — even those carrying valid CE marks — quietly fail the test.
Since December 2024, GPSR (Regulation EU 2023/988) requires every consumer product placed on the EU market to name an EU-based Responsible Person, link a Declaration of Conformity, and surface safety data on the listing itself.
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The Solution / Findings

Four gaps, documented.

GAP / 01

No EU Responsible Person named

Under GPSR (mandatory since December 2024), non-EU manufacturers must appoint an EU-based Responsible Person and display their name and contact details on the listing and packaging. Neither the Amazon.de listing nor moeshouse.com shows this information. Without it, the product cannot legally be placed on the EU market.
GPSR Art. 16 — Regulation (EU) 2023/988
GAP / 02

No Declaration of Conformity accessible

The CE mark is visible on the product label. But no DoC is linked from the Amazon listing or the brand website. Under the Radio Equipment Directive, the DoC must exist before the CE mark is affixed and must be available to authorities and customers on request.
RED Art. 10(9) — Directive 2014/53/EU
GAP / 03

Amazon listing compliance fields empty

GPSR Article 19 requires online listings to display manufacturer contact details, Responsible Person details, and safety warnings. The listing’s safety section contains only a placeholder link with no substantive content.
GPSR Art. 19 — Regulation (EU) 2023/988
GAP / 04

No technical file traceability

No EU-based entity is named who could produce the technical file if market surveillance authorities request it — a direct consequence of the missing Responsible Person.
RED Art. 10(10) · GPSR Art. 9
Outcomes

Why this matters.

These are not edge cases or technicalities. The GPSR Responsible Person requirement has been in force since December 2024. Amazon actively enforces it and can suspend listings that don’t comply. Market surveillance authorities can order products off the market.
A product with a CE mark but no traceable DoC, no named RP, and no accessible technical file is exposed, regardless of how good the hardware is.
Methodology

"All findings are based on publicly available information reviewed in March 2026. No physical product was tested. No internal documentation was reviewed."

Garay

Independent analysis based on publicly available information. No commercial relationship with MOES. Not a paid engagement.

SUMMARY

A WiFi smart plug actively sold on Amazon.de carries CE and RoHS marks, but a review of its public-facing documentation reveals it is non-compliant with the EU General Product Safety Regulation (GPSR), which became mandatory in December 2024. No EU Responsible Person is named, no Declaration of Conformity is accessible, and the Amazon listing’s compliance fields are empty.

THE PRODUCT

A 16A WiFi/Matter smart socket sold on Amazon.de by Wenzhou Nova New Energy Co., Ltd, a Chinese manufacturer. CE and RoHS marked. Compatible with Alexa, Google Home, and Apple HomeKit.

THE QUESTION
Does the publicly visible compliance documentation meet current EU requirements, particularly under GPSR, which became mandatory in December 2024?

FINDINGS — 4 GAPS IDENTIFIED

joaquin-high-image-1

No EU Responsible Person named

Under GPSR (mandatory since December 2024), non-EU manufacturers must appoint an EU-based Responsible Person and display their name and contact details on the listing and packaging. Neither the Amazon.de listing nor moeshouse.com shows this information. Without it, the product cannot legally be placed on the EU market. GPSR Art. 16 — Regulation (EU) 2023/988

joaquin-high-image-1

No Declaration of Conformity accessible

The CE mark is visible on the product label. But no DoC is linked from the Amazon listing or the brand website. Under the Radio Equipment Directive, the DoC must exist before the CE mark is affixed and must be available to authorities and customers on request. RED Art. 10(9) — Directive 2014/53/EU

joaquin-medium-image

Amazon listing compliance fields empty

GPSR Article 19 requires online listings to display manufacturer contact details, Responsible Person details, and safety warnings. The listing's safety section contains only a placeholder link with no substantive content. GPSR Art. 19 — Regulation (EU) 2023/988

joaquin-medium-image

No technical file traceability

No EU-based entity is named who could produce the technical file if market surveillance authorities request it, a direct consequence of the missing Responsible Person. RED Art. 10(10) · GPSR Art. 9

Why This Matters

These are not edge cases or technicalities. The GPSR Responsible Person requirement has been in force since December 2024. Amazon actively enforces it and can suspend listings that don’t comply. Market surveillance authorities can order products off the market.

A product with a CE mark but no traceable DoC, no named RP, and no accessible technical file is exposed, regardless of how good the hardware is.

Methodology

All findings are based on publicly available information reviewed in March 2026: the Amazon.de product listing (ASIN B0CF83KZ94) and moeshouse.com. No physical product was tested. No internal documentation was reviewed. Applicable legislation: GPSR (EU) 2023/988, RED 2014/53/EU, RoHS 2011/65/EU.

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